Xataka: Meta’s Muse shows the potential of AI agents
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According to Xataka, Meta’s Muse, an AI agent, illustrates how these systems can move from answering questions to carrying out tasks. In an account published by The New York Times, Eli Tan said he gave the app access to his email and cards, and that it organized expenses in Google Sheets, canceled two duplicate subscriptions and requested a $44.99 refund. Other examples cited include requesting a $250 credit for a delayed flight and negotiating the price of a purchase.
Muse can be used through WhatsApp: users describe the task while the agent browses in a virtual machine and shows its activity in a window. Xataka says the app launched in the U.S. on September 8 and reportedly exceeded 2.5 million downloads in its first 13 days, according to Sensor Tower data cited by Reuters. Muse’s creators also said OpenClaw was a major inspiration for the app.
Why it matters · editorial interpretation
The case suggests how agents can take on concrete administrative tasks, while also highlighting the need to carefully assess access to email, cards, and other accounts when they act on a user’s behalf. Interaction through WhatsApp and visibility into their actions may affect trust and user control.
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