Spotify says it wants to be the music service AI agents choose

Spotify reached 788 million monthly active users and nearly €5 billion (around $5.6 billion) in revenue in the third quarter. On the earnings call, co-CEO Gustav Söderström told investors that the company wants to be the media service used by any AI agent, allowing people to request music for a run, podcasts and audiobook recaps through conversation. According to TechCrunch, Spotify already integrates with Meta’s Muse, ChatGPT and Claude.

Söderström said the company can use years of listening history—including songs people replay or skip—to provide more personal recommendations, without sending listener data to partners. The agent would pass the request to Spotify, which would use its own systems to decide what to play. The article also cites Amazon’s blocking of Muse as an example of disputes over access, security, privacy and commercial control involving outside agents.