Survey finds only 16% of companies extract transformative AI value

A MIT Technology Review Insights survey finds that, although every organization surveyed uses AI to some degree, only 16% are extracting transformative value from their deployments. Forty percent report moderate gains in specific tasks or teams, 21% see meaningful gains, and 23% report minimal or no returns. Most are still piloting use cases (38%) or using copilots and conversational assistants to support employees (35%); 12% have AI agents in production and 3% use AI to do most of the work in key processes.

Atlan co-founder Prukalpa Sankar says the gap between what models can do and their usefulness in companies stems from a lack of context. She describes a “context layer” as infrastructure between business systems and AI platforms that turns enterprise intelligence into governed, machine-usable context for models and agents. The material was produced by MIT Technology Review Insights, the publication’s custom-content arm, rather than its editorial staff.