Square launches kiosk with AI to help customers place orders
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Square launched the Square Kiosk, an ordering kiosk with a 21.5-inch touchscreen and an AI conversational voice layer. The company says the system understands a seller’s menu, responds in real time, and lets customers ask questions, request changes, and ask for substitutions as they would when speaking with staff. The device can also welcome customers through presence detection and accepts contactless or card payments.
The Square Kiosk is available starting today for $1,999 to businesses with a Square Plus or Premium subscription, along with a $99 monthly software fee per device.
Why it matters · editorial interpretation
Square Kiosk brings a conversational AI layer to ordering and may let customers request personalized orders without relying on direct interaction with staff. The upfront price, monthly fee, and requirement for a Square Plus or Premium subscription are relevant factors for businesses considering adoption.